Privacy Policy

 

Welcome to TheGlowGuide (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website https://theglowguide.store (the “Site”).

1. Who We Are

TheGlowGuide is a UAE-based wellness platform offering Pilates classes, online coaching, digital wellness guides, nutrition consultations, and a curated selection of products.

2. What Data We Collect

We may collect the following personal information from you:

  • Name
  • Email address
  • Phone number
  • Health-related data (for wellness assessments)
  • Payment information (processed via Stripe)

3.⁠ ⁠How We Collect Data

Your data is collected through:

  • Contact and booking forms
  • Newsletter sign-up forms
  • Payment gateways
  • Cookies and analytics tools

4.⁠ ⁠Third-Party Tools We Use

We use third-party tools to improve your experience and our services:

  • Google Analytics – to track user behavior
  • Calendly – for booking appointments
  • Mailchimp – for newsletters and updates
  • Stripe – for secure payment processing
  • Webflow – for website functionality and design

These providers may collect and store information in accordance with their own privacy policies.

5.⁠ ⁠Why We Collect Data

We collect and use your data to:

  • Process bookings and payments
  • Deliver personalized services
  • Provide customer support
  • Send marketing or informational emails
  • Improve website functionality and user experience

6.⁠ ⁠Cookies

Our Site uses cookies for analytics and advertising purposes. By using the Site, you consent to our use of cookies. You can manage cookie preferences in your browser settings.

7.⁠ ⁠Data Sharing and Security

We do not sell your data. Your information is shared only with the necessary service providers (like Stripe or Mailchimp) to deliver our services securely. All data is stored securely and accessed only by authorized personnel.

8.⁠ ⁠User Rights

You have the right to:

  • Request access to your data
  • Correct inaccurate data
  • Request deletion of your personal data
  • Opt out of marketing communications

9.⁠ ⁠Future Account Functionality

In the future, users may create accounts. This policy will be updated to reflect the additional data collected and safeguards in place.

10.⁠ ⁠Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
hello@theglowguide.store
Or via our contact form on the website.

By using this website, you agree to the terms outlined in this Privacy Policy.